{"id":36247,"date":"2021-08-24T11:26:14","date_gmt":"2021-08-24T11:26:14","guid":{"rendered":"https:\/\/www.headshop.nl\/?page_id=36247"},"modified":"2023-05-16T12:42:45","modified_gmt":"2023-05-16T12:42:45","slug":"complaints","status":"publish","type":"page","link":"https:\/\/www.headshop.nl\/pt\/complaints\/","title":{"rendered":"Queixas"},"content":{"rendered":"<div id=\"gap-1885562112\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1885562112 {\n  padding-top: 40px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row row-small\"  id=\"row-1451537339\">\n\n\n\t<div id=\"col-194798226\" class=\"col small-12 large-12 small-col-first\"  >\n\t\t\t\t<div class=\"col-inner text-left box-shadow-3\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_428016242\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"676\" src=\"https:\/\/www.headshop.nl\/wp-content\/uploads\/2019\/08\/recovery_headshop_smartshop_banner.jpg\" class=\"attachment-original size-original\" alt=\"\" srcset=\"https:\/\/www.headshop.nl\/wp-content\/uploads\/2019\/08\/recovery_headshop_smartshop_banner.jpg 1920w, https:\/\/www.headshop.nl\/wp-content\/uploads\/2019\/08\/recovery_headshop_smartshop_banner-420x148.jpg 420w, https:\/\/www.headshop.nl\/wp-content\/uploads\/2019\/08\/recovery_headshop_smartshop_banner-64x23.jpg 64w, https:\/\/www.headshop.nl\/wp-content\/uploads\/2019\/08\/recovery_headshop_smartshop_banner-380x134.jpg 380w, https:\/\/www.headshop.nl\/wp-content\/uploads\/2019\/08\/recovery_headshop_smartshop_banner-600x211.jpg 600w, https:\/\/www.headshop.nl\/wp-content\/uploads\/2019\/08\/recovery_headshop_smartshop_banner-768x270.jpg 768w, https:\/\/www.headshop.nl\/wp-content\/uploads\/2019\/08\/recovery_headshop_smartshop_banner-800x282.jpg 800w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\">\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_428016242 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h1><span style=\"font-size: 120%;\">Queixas<\/span><\/h1>\n<p>Existe a possibilidade de acontecer algo que n\u00e3o esteja de acordo com o planeado. Recomendamos que, em primeiro lugar, apresente as suas queixas, contactando-nos atrav\u00e9s do formul\u00e1rio de contacto abaixo. Se tal n\u00e3o conduzir a uma solu\u00e7\u00e3o, \u00e9 poss\u00edvel registar o seu lit\u00edgio para media\u00e7\u00e3o atrav\u00e9s do\u00a0<a href=\"https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil\/dispute\/\" target=\"_blank\" rel=\"noopener noreferrer\">Funda\u00e7\u00e3o ValuedShops\/WebwinkelKeur<\/a>\u00a0(isto aplica-se apenas aos clientes neerlandeses e\/ou belgas). A partir de 15 de fevereiro de 2016, os consumidores da UE tamb\u00e9m podem apresentar queixas atrav\u00e9s da plataforma RLL da Comiss\u00e3o Europeia. A plataforma ODR pode ser consultada em\u00a0<a href=\"http:\/\/ec.europa.eu\/odr\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/ec.europa.eu\/odr<\/a>. Se a sua queixa ainda n\u00e3o foi tratada noutro local, pode apresent\u00e1-la atrav\u00e9s da plataforma da Uni\u00e3o Europeia.<\/p>\n<div class=\"is-divider divider clearfix\" style=\"max-width:0px;height:10px;\"><\/div>\n\n<div class=\"row\"  id=\"row-1989777812\">\n\n\n\t<div id=\"col-788356644\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2>Correio eletr\u00f3nico<\/h2>\n<p>Tem uma pergunta sobre a sua encomenda em linha? Por favor, mencione o seu n\u00famero de encomenda. 1TP373As mensagens s\u00e3o normalmente respondidas no prazo de 1 dia \u00fatil.<\/p>\n<a href=\"mailto:info@headshop.nl?subject=Complaint%3A&#038;body=Hey%20Headshop%2C%0A%0AUnfortunately%20i&#039;m%20not%20happy%20with%20my%20order%2Fproduct.%0A%0AYou%20can%20find%20my%20order%20number%20and%20complaint%20below.%0A%0AOrder%20number%3A%0AMy%20complaint%20is%3A%20\" class=\"button primary\" style=\"border-radius:10px;\">\n\t\t<span>Enviar uma mensagem de correio eletr\u00f3nico<\/span>\n\t<i class=\"icon-envelop\" aria-hidden=\"true\"><\/i><\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-196427415\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2>Endere\u00e7o<\/h2>\n<p>Headshop<br \/>PePePe BV<br \/>Sulky 6 J<br \/>Zeewolde<br \/>3897AJ<\/p>\n<p><strong>KVK:<\/strong> 34236211<br \/><strong>A PROP\u00d3SITO:<\/strong> NL815030411B01<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2099935765\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2>Telefone<\/h2>\n<p>(0031)(0)20-6249061<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-194798226 > .col-inner {\n  padding: 30px 30px 30px 30px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row row-small row-box-shadow-3\"  id=\"row-1585510155\">\n\n\n<\/div>\n\t<div id=\"gap-1944708777\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1944708777 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":807,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-36247","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.headshop.nl\/pt\/wp-json\/wp\/v2\/pages\/36247","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.headshop.nl\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.headshop.nl\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.headshop.nl\/pt\/wp-json\/wp\/v2\/users\/807"}],"replies":[{"embeddable":true,"href":"https:\/\/www.headshop.nl\/pt\/wp-json\/wp\/v2\/comments?post=36247"}],"version-history":[{"count":0,"href":"https:\/\/www.headshop.nl\/pt\/wp-json\/wp\/v2\/pages\/36247\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.headshop.nl\/pt\/wp-json\/wp\/v2\/media?parent=36247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}