{"id":36247,"date":"2021-08-24T11:26:14","date_gmt":"2021-08-24T11:26:14","guid":{"rendered":"https:\/\/www.headshop.nl\/?page_id=36247"},"modified":"2023-05-16T12:42:45","modified_gmt":"2023-05-16T12:42:45","slug":"complaints","status":"publish","type":"page","link":"https:\/\/www.headshop.nl\/nl\/complaints\/","title":{"rendered":"Klachten"},"content":{"rendered":"<div id=\"gap-932076434\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-932076434 {\n  padding-top: 40px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row row-small\"  id=\"row-356334368\">\n\n\n\t<div id=\"col-644976458\" class=\"col small-12 large-12 small-col-first\"  >\n\t\t\t\t<div class=\"col-inner text-left box-shadow-3\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1276992681\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"676\" src=\"https:\/\/www.headshop.nl\/wp-content\/uploads\/2019\/08\/recovery_headshop_smartshop_banner.jpg\" class=\"attachment-original size-original\" alt=\"\" srcset=\"https:\/\/www.headshop.nl\/wp-content\/uploads\/2019\/08\/recovery_headshop_smartshop_banner.jpg 1920w, https:\/\/www.headshop.nl\/wp-content\/uploads\/2019\/08\/recovery_headshop_smartshop_banner-420x148.jpg 420w, https:\/\/www.headshop.nl\/wp-content\/uploads\/2019\/08\/recovery_headshop_smartshop_banner-64x23.jpg 64w, https:\/\/www.headshop.nl\/wp-content\/uploads\/2019\/08\/recovery_headshop_smartshop_banner-380x134.jpg 380w, https:\/\/www.headshop.nl\/wp-content\/uploads\/2019\/08\/recovery_headshop_smartshop_banner-600x211.jpg 600w, https:\/\/www.headshop.nl\/wp-content\/uploads\/2019\/08\/recovery_headshop_smartshop_banner-768x270.jpg 768w, https:\/\/www.headshop.nl\/wp-content\/uploads\/2019\/08\/recovery_headshop_smartshop_banner-800x282.jpg 800w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\">\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1276992681 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h1><span style=\"font-size: 120%;\">Klachten<\/span><\/h1>\n<p>Er kan iets gebeuren dat niet volgens plan is. We raden je aan om eventuele klachten eerst kenbaar te maken door contact met ons op te nemen via onderstaand contactformulier. Als dit niet tot een oplossing leidt, is het mogelijk om je geschil aan te melden voor bemiddeling via de\u00a0<a href=\"https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil\/dispute\/\" target=\"_blank\" rel=\"noopener noreferrer\">Stichting WaardevolleWinkels\/WebwinkelKeur<\/a>\u00a0(dit geldt alleen voor Nederlandse en\/of Belgische klanten). Vanaf 15 februari 2016 is het voor consumenten in de EU ook mogelijk om klachten te melden via het ODR-platform van de Europese Commissie. Het ODR-platform is te vinden op\u00a0<a href=\"http:\/\/ec.europa.eu\/odr\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/ec.europa.eu\/odr<\/a>. Als je klacht nog niet elders is behandeld, staat het je vrij om je klacht in te dienen via het platform van de Europese Unie.<\/p>\n<div class=\"is-divider divider clearfix\" style=\"max-width:0px;height:10px;\"><\/div>\n\n<div class=\"row\"  id=\"row-1997145339\">\n\n\n\t<div id=\"col-782642747\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2>E-mail<\/h2>\n<p>Heb je een vraag over je online bestelling? Vermeld dan je bestelnummer. Messages worden doorgaans binnen 1 werkdag beantwoord.<\/p>\n<a href=\"mailto:info@headshop.nl?subject=Complaint%3A&#038;body=Hey%20Headshop%2C%0A%0AUnfortunately%20i&#039;m%20not%20happy%20with%20my%20order%2Fproduct.%0A%0AYou%20can%20find%20my%20order%20number%20and%20complaint%20below.%0A%0AOrder%20number%3A%0AMy%20complaint%20is%3A%20\" class=\"button primary\" style=\"border-radius:10px;\">\n\t\t<span>Stuur een e-mail<\/span>\n\t<i class=\"icon-envelop\" aria-hidden=\"true\"><\/i><\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-239005765\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2>Adres<\/h2>\n<p>Headshop<br \/>PePePe BV<br \/>Sulky 6 J<br \/>Zeewolde<br \/>3897AJ<\/p>\n<p><strong>KVK:<\/strong> 34236211<br \/><strong>BTW:<\/strong> NL815030411B01<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2139478677\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2>Telefoon<\/h2>\n<p>(0031)(0)20-6249061<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-644976458 > .col-inner {\n  padding: 30px 30px 30px 30px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row row-small row-box-shadow-3\"  id=\"row-1352810515\">\n\n\n<\/div>\n\t<div id=\"gap-1270783686\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1270783686 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":807,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-36247","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.headshop.nl\/nl\/wp-json\/wp\/v2\/pages\/36247","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.headshop.nl\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.headshop.nl\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.headshop.nl\/nl\/wp-json\/wp\/v2\/users\/807"}],"replies":[{"embeddable":true,"href":"https:\/\/www.headshop.nl\/nl\/wp-json\/wp\/v2\/comments?post=36247"}],"version-history":[{"count":0,"href":"https:\/\/www.headshop.nl\/nl\/wp-json\/wp\/v2\/pages\/36247\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.headshop.nl\/nl\/wp-json\/wp\/v2\/media?parent=36247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}